Understanding what is Business to Business or B2B is a type of business that involves two business entities. So what is the difference between B2B and B2C? Yongseovn will review it here!

There are two basic types of business, namely Business to Business (B2B) and Business to Customer (B2C).
So Business to Business or B2B are transactions that occur between one business and another.
In contrast, Business to Customer or B2C is a transaction between a business and a direct customer.
Want to know the difference between B2B and B2C? Read this article!
Business Purposes & Stakeholders in Business
Understanding business in general cannot be separated from the activities of production, purchase, sale, and exchange of goods and services involving people or companies.
Whereas in a narrower context, the notion of business is often associated with businesses, companies, or organizations that produce goods and services to generate profits or profits.
When a business is built, one of the main focuses that need to be matured is the target market.
Determining the target market of the business is the key to business development because the business model and strategy for developing the business depends on their target customers.
The purpose of a business is to serve customer needs and try to make a profit.
In general, everyone runs a business because they see an opportunity to create goods or services that have not been offered by other companies.
In addition, it can also be influenced by the desire to produce goods that are cheaper than other companies.
Thus, the opportunity to earn profits can be more open because it can provide goods and services for consumers.
There are five parties with an interest in a business. Namely the owner (owner), creditors (creditors), employees (employees), suppliers (suppliers) and customers (customers).
Getting to Know the Types of Business
There are two basic types of business, namely Business to Business (B2B) and Business to Customer (B2C):
Business to Business (B2B)
What is B2B? Business to Business or B2B is a business transaction that is carried out electronically or physically and occurs between one business entity to another.
B2B is the sale of products or services provided by one business and intended for other businesses, not to consumers.
For example, you run a business that sells groceries and you make sales to an existing restaurant or culinary business.
This is what is called B2B because your business or service is intended for other companies, not directly to individuals or groups.
Business to Customer (B2C)
Business to Customer is a business that provides services or sales of goods or services to individual or group consumers directly.
In contrast to B2b, this type of business deals directly with consumers, not companies or other businesses. For example, you have a grocery business.
When you sell goods to individual consumers, your business is B2C. However, if you sell groceries in large quantities to other businesses, then your business is B2B.
In general, almost any B2C product can become a B2B product. Meanwhile, very few B2B products are used by individual consumers directly.
What is the difference between B2B and B2C marketing strategies are as follows
Business to Business marketing strategy is how you can make potential customers believe in the quality of your brand.
Therefore, you must strengthen the quality of your business.
How product quality, service quality, to communication with your customers must continue to be improved.
When your customer is a business or other company, then you have to build a strong enough relationship in this business sector.
B2B and B2C businesses clearly have very different marketing targets.
B2C has individual or group marketing targets, while Business to Business marketing targets are other businesses or companies.
Another difference is that the purchasing power between B2C and B2B is very different.
For B2C you cannot predict the purchasing power of potential customers, but for B2B you can have potential customers who have very high purchasing power.
This is because your target marketing is a company or other business that is already big and of course has quite a lot of money.
In the B2C business model, you can create promotions on social media and create websites.
In addition to social media and websites, you can also create advertising marketing strategies in print media or brochures.
This method will be very useful when you are about to enter a new market. As for B2B marketing targets,
business people or companies will not be immediately interested in the products you advertise on the internet or brochures.
When the volume of purchases made is very high, the business or company will see in detail what kind of products and brands you have, what is the track record, how are other customer testimonials and other details.
What is the difference between B2B and B2C companies are as follows
B2B companies are closer to the industrial sector, while B2C is more focused on users or customers.
The digital marketing approach in the two types of companies will be different, which is related to the character of digital marketing channels.
Like B2C, it might be more suitable to use Facebook, Instagram, Twitter, and Youtube to get audience reach.
Meanwhile, Business to Business companies can carry out the in bound process on the targets they have set to then get qualified prospects (qualified-leads).
Based on this, it can be understood the difference between B2B and B2C:
- B2C is more customer-centric, while Business to Business is more industry-focused.
The social media approach is different between the two types of businesses, so it must be adjusted to each social media characteristic. - The content on Business to Business and B2C websites is also different. The Business to Business content approach will focus more on education. And focus on what can bring solutions to get TRUST and Call To Action.
- Solutions and experience references are more important in Business to Business than in B2C.
- Social public relations is not really needed in the type of Business to Business. But in B2C Social PR is an inseparable part of the overall marketing program.
Basic Approach Equations
Of the many differences between the Business to Business and Business to Customer types, there are also some basic approaches in common.
Among them are targeting, content creation, information dissemination, and monitoring.
Therefore, basically the promotion budget in a company will be large at the beginning, and will start to shrink after the initial hit gets positive conversions.
What is the conclusion about the types of business to business (B2B) and business to consumer (B2C) are as follows
The type of Business to Business (B2B) emphasizes their focus on the quality of the products and services offered.
Trust from customers is a top priority because the type of Business to Business emphasizes the concept of sustainable cooperation (retainer) with its customers.
In contrast to Business to Business, the Business to Consumer (B2C) type of business must prioritize a wide network for each line of business, from marketing to product distribution because the more customers the better for their business.
By reading the information above, it is hoped that as an entrepreneur you can understand what B2b is and compare the two types of businesses so that you can make the right marketing strategy.
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